The following is part of an email I received from Chris Widener, President of Made for Success.
Anytime you are making ground and moving toward success, there will inevitably be the opportunity for conflict. That is just a fact of life. You put two people or more in a group and there is potential for conflict - and conflict, improperly handled, can destroy your ability to continue on and achieve your goals. This is true in many areas of life, from the boardroom to the schoolroom. It can happen in marriage and it can happen between friends and business associates. And when conflict goes bad, success doesn't happen. The good news is that conflict can be healthy and can actually move you closer to success. Success is based on relationships and relationships offer the chance of conflict, so to get success, you must master conflict. So with that in mind, here are some ideas for handling conflict. When you are the one who is confronting the problem with someone else:
1. Don't assume.
Don't assume the worst. Don't assume that they meant what you think they did. Don't assume they know any better. Don't assume they did it on purpose. The fact is that most of the time our assumptions are incorrect and all our assumptions do is cause us to get out of a deeper hole.
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Friday, November 28, 2008
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